The general terms and conditions of the online shop are consistent with Zakon o varstvu potrošnikov, recommendations GZS and international e-commerce codexes. We ask you to carefully read the terms and conditions before placing an order and, if you do not agree with them don't place an order.
Registration or purchase will be understood as an acceptance of terms and conditions, as they are the foundation of the contract between buyer and seller.
The seller is PERVISIO d.o.o., Stegne 23, 1000 Ljubljana
At registration a user will acquire a username that is the same as his/her email address and a user-chosen password. The username and password determine and link the user unequivocally to the fulfilled data. Upon registration a visitor becomes a user and gains the right of purchase. General terms and conditions deal with the working of the online shop, the rights of the user and the business relationshop between buyer and seller.
1. Order received
After placing an order the buyer will receive an automatic email with the details of his/her order. In this step, the buyer has a 1 hour period in which he/she can cancel the order. The buyer has extensive information on the status and content of the order available on the website.
2. Order confirmed
If the buyer does not cancel the order, it is sent into further processing. The seller inspects the order, checks the delivery of ordered products and confirms the order, or refuses the order with reason. The seller can contact the buyer by the given email or phone number to check the authenticity of given information. Upon confirming the order, the seller will notify the buyer of the expected delivery time by email.The contract between buyer and seller is now irrevocably concluded.
3. Goods shipped
The seller prepares, ships and notifies the buyer by email, within the expected delivery time. The seller notifies the buyer about the returns and complaints policy, and contact information in the event of delivery delay.
The buyer has the right to return the received goods within 14 days, in writing by email to notify the seller of his withdrawal from the order without having to state a reason. The notice of withdrawal can be placed using this form for withdrawal (PDF) or with an unambiguous statement, from which it is clear he/she is withdrawing from the contract (order). The only further cost burdening the buyer is the cost of shipping back the goods to the seller. The notice is counted as accepted if the parcel was shipped back within the alloted time frame. We do not accept cash on delivery parcels. The goods must be returned to the seller within 14 days of notice of withdrawal.
Received goods must be returned undamaged and in the same quantity, except if the goods were destroyed, spoiled, lost or the quantity decreased due to no fault of the buyer.
When returning goods, for which a promotional code was used at purchase, the amount will be considered a discount and not liable for refund (we refund the paid sum).
We will refund the order payment in the shortest possible time, but at the latest within 14 days upon receiving the returned parcel at our address. The refunds are made to the buyers bank account.
The seller wil refund the payments with the same method the buyer used, except in the event that the buyer explicitly requested a different method and this method doesn't accrue additional costs for the seller. For more detailed information about the returns process send an email to [email protected] .
In the event that the buyer sends the goods back within the alloted 14 day period and requests a refund, the seller will reimburse the buyer for the whole amount (goods value, transaction value, shipping value).
The buyer may excercise his/her right arrising from a manufacturing defect if he/she notifies the seller within two months from the day the defect was discovered. The buyer must in the notice describe the defect in detail and enable the seller to inspect the defect. In the event that the buyer wishes to excercise his/her right to a refund, the seller is liable only to refund the goods cost. The seller is not held responsible for defects on the goods appearing two years after purchase.
The defect is a manufacturing fault if:
If the product has a manufacturing defect and the seller was correctly informed of it by the buyer, the buyer has the right to demand of the seller that:
The seller offers the following methods of payment:
The seller issues an invoice with clearly subdivided expenses and taxes.
In the event of an order above 200 € net value, the cash on delivery method is unavailable. The possible methods remaining are prepayment, PayPal payment or credit card payment.
Discounts, promotions and other benefits (e.g. free shipping) are not cumulative.
The seller Corner69 delivers the invoices after delivery of goods in pdf form to the email address of the buyer, except if the buyer explicitly requests otherwise upon placing the order. Cost an expenses are subdivided on the invoice concerning the order. The buyer is liable to check the validity of the information upon receipt of the invoice. Later appeals regarding the validity of the information on the invoice will not be considered.
For products in stock the expected availability is 2-4 work days, though the ordered goods in stock are usually shipped the same day and delivered the next day. For products not in stock the expected availability is up to 15 work days (usually up to 7 days) after the order was placed. In the event of a longer availability time the buyer is notified by email.
The seller will deliver ordered goods or services within the agreed time.
The contractual partner for parcel delivery is Pošta Slovenije, but the seller reserves the right to select a different parcel service if it will result in a more effective fulfillment of the order.
Shipping and handling cost is charged at the checkout as a new item on the invoice. For orders above a certain value shipping and handling is free. Read more here: Shipping.
Upon placing the order, the prices are valid for the order at the moment of order confirmation, all prices include VAT. Prices in the online shop may change without prior notice.
Pictures may only be symbolic and do not always reflect the real state.
Offers for goods on the online shop are valid until notice of cancellation or until stock lasts.
The online shop Corner69 makes contracts in the English language.
By placing an order at Corner69 you state you are of the appropriate legal age to purchase goods displayed in the online shop. If we determine that you are not of legal age to order the goods, we will not be obliged to fulfill the order.
Prices are valid from the point of order confirmation and don't have a predetermined date of expiration.
Prices are valid for for the payment methods above under payment terms listed above.
Despite our best efforts to ensure the most up-to-date and accurate information, there are instances in which the price information is inaccurate. In this event, or in the event that the price of the product changes during order processing, the seller will offer the buyer an immediate cancellation of the order, and at the same time offer another solution that both parties accept.
The purchase agreement between seller and buyer is agreed at the point of order confirmation by the seller (buyer receives an email informing them of confirmation, with delivery information). From this point on, all prices and other terms are fixed for seller and buyer.
The seller uses suitable technological and organizational channels to secure the transmit and storage of personal data, orders and payments. For this purpose, the webstore is protected with a 256-bit SSL certificate issued by an authorized organisation.
The seller may only contact the buyer by means of distance communication if the buyer explicitly agrees. Agreement to this is accepted by signing up to the newsletter (online form, offline form), registering in the web shop, making an order, signing up for a sweepstakes offer or other promotional activities of the seller, or by request through other communication means.
The seller reserves the right to use all gathered personal data, for which the user allowed collecting, for the purposes of direct marketing.
The seller may use said personal data to market any services offered by the seller's company.
Agreement to the use of personal data is accepted by subscribing to the newsletter (online form, offline form), registering in the web shop, making an order, signing up for a sweepstakes offer or other promotional activities of the seller, or by request through other communication means.
In the event of subscribing to the newsletter via online form, a registered user account is automatically generated at the same time, with an automatically generated password, except in the case where a user account with the same email address already exists.
The seller ensures all advertising messaging will:
The seller will protect and manage all gathered personal data with due dilligence and according to the law. Read more about personal data safety: Security policy.
The contract between seller and buyer is permanently stored at PERVISIO d.o.o., Vnanje Gorice 64, 1351 Brezovica.
The seller respects the currently valid laws on user safety. The seller will put forth the best possible effort in ensuring the smoothest, most effective complaints process and appoint a dutiful person who the buyer can contact by email in regard to their complaint. Complaints must be submitted in writing at email: [email protected]. The seller will confirm receipt of the complaint within five work days and inform the buyer how long the complaint process will take, and keep the buyer up-to-date with information during the complaint process. The seller recognizes the essential characteristic of consumer dispute is the asymmetry between its economic value and costs accrued during the complaint process. Therefore the seller will do the best to try to solve the complaint amicably.
In accordance with valid law norms the seller does not recognize any provider for out of court consumer dispute settlements as responsible for resolving consumer disputes a customer may triger in accordance with law on out of court consumer settlements. Pervisio d.o.o., as a seller of services and products in Slovenia, publicly posts the link to the online out of court settlements platform (SRPS), which the users can access via europa.eu.
The seller reserves the right to disable the webpage or disable access to it due to technical or other issues or maintenance which also disables or hinders the use of the web store. The seller is not liable to provide refunds for any and all damages or costs the user may acquire due to the disabling, non-working or hindered webpage use. The seller does not guarantee accuracy, perfection or correctness of the content on the website and does not accept responsibility the user may suffer due to reliance on the content.
The seller is not liable for damages that the user may accrue on the user's hardware, software or other ware due to the use of the website. The user is responsible for ensuring suitable protection (antivirus etc.) before accessing and using the website.
The buyer accepts these general terms upon ordering or submitting information to the seller and allows further contact via telephone, regular mail or email for order information, additional marketing efforts, promotions etc. In the case the user wishes to stop receiving promotions, the user must contact the seller in writing by email at [email protected] or regular mail on the address PERVISIO d.o.o., Vnanje Gorice 64, 1351 Brezovica.
Brezovica pri Ljubljani, 15.4.2017